Understanding game and offer information

Can a short description of an offer tell you everything you need to decide? Our answer is no: the conditions attached to a promotion matter, and game outcomes are random and cannot be promised in advance.

Accuracy and changing offers

Read the conditions

Our descriptions help you identify the relevant offer, while each promotion is governed by its own conditions such as wagering, validity and maximum bet. Read the applicable terms before deciding whether to take part. A welcome package, for example, is described with 40x wagering on deposit plus bonus and a 7-day validity and a cap on the maximum bet while wagering, and that cap is quoted differently from one market to another.

Offers change

Offers, payment methods and figures change over time and differ by market. Figures stay in the currency in which they are quoted, so a reader matches them to their own country. A welcome package splits across three deposits and adds up to 150 free spins in total. Welcome caps are quoted in New Zealand dollars in one version, in rand in another and in euro in a third, and cash-out caps on a no-deposit offer are quoted in several currencies too.

Tools and support routes

Withdrawal times, support routes and safer-gambling tools are described in general terms, and our wording keeps to the points players commonly mention.

External websites and third parties

When a page leads away from Imperial Wins, review the destination independently:

  • Its content is managed by the third party and can change.
  • Its privacy choices may differ from the ones you expect here.
  • Its own terms govern actions you take there.
  • Payment providers set their own processing times, limits and fees.

Limits of our liability

TopicDetail
Gaming resultsOutcomes are random, and every player decides their own stake and time.
OffersConditions printed with each promotion apply to the player who opts in.
Third partiesOutside sites and payment providers answer for their own services.
Payment timingProcessing times vary by method, from instant e-wallet payouts to several days for bank transfers.

What our content is for

Our content gives general explanations of Imperial Wins features and common player questions, such as the catalogue of more than 7,000 games, the browser shortcut for phones and the weekly promotions. It is general information, written for adults aged 18 or older, and personal legal or financial advice comes from qualified professionals. Players take responsibility for their own choices, and our responsible gambling page lists the tools that help.

Updates to this disclaimer

We refresh this disclaimer when our content or offers change, and the current version is the one that applies. Check back from time to time to stay up to date.